“Where do I even start?” — Simple.
Just get in touch. We’ll take it from there.
Step 1: Get in Touch
Send us a message using the form below. Write in whatever language you’re comfortable with.
What to include:
- Your name and contact details
- Bike information (make, model, year, country of registration)
- Dates (planned arrival in Japan, planned departure)
- What you need (purchase support, international shipping, etc.)
- Bike dimensions and photos (front, side, rear)
Step 2: Our Proposal
We’ll get back to you based on the information you’ve sent — within 24–48 hours.
- If anything is missing, we’ll ask
- We’ll let you know whether we can help
- We’ll provide a rough estimate
We may also suggest alternative approaches you hadn’t considered. Let’s find the best way forward together.
Step 3: Confirmation
Once you’re happy with the proposal, you can formally place your request.
- Finalizing the schedule
- Agreeing on handover locations
- Final confirmation of scope of work
- Payment
We begin arrangements once a deposit or full payment has been received.
Step 4: Coordination & Execution
From here, it’s on us.
- Coordinating with our partners (workshops, shipping carriers)
- Scheduling and handover logistics
- Progress updates
We’ll keep you informed as things move along. And of course, feel free to ask us anything at any time.
Step 5: Completion
Once everything is done, we’ll send you a completion report including photos of the work and an itemized breakdown.
Timeline Expectations
Vehicle Purchase Support
Finding candidates, negotiating with sellers, sorting paperwork, arranging pickup — each stage takes several days. Rare models or demanding specs take longer. Get in touch as early as you can.
International Shipping
Sea freight is cheaper but slow. Air freight is faster but expensive. Which you choose has a major impact on your overall timeline. For sea freight especially, earlier is always better.
Peak Periods
During summer, Golden Week, and the year-end/New Year period, logistics and bookings become harder to secure. If you need to ship during these times, please get in touch with extra lead time.
Urgent Requests
We’ll do our best to accommodate. Additional charges may apply.
Contact
“I haven’t decided anything yet — can I just ask a question?” “I just want a rough idea of the cost.” “Is this something you can even help with?”
Any stage is fine. Just ask.
How to reach us: Use the form below. It supports translation, so write in any language you like.
Response time: We aim to reply within 24–48 hours. During peak periods it may take a little longer, but we will always get back to you.
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